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Q: What are the delivery times by region?

Express delivery across Europe takes 2–4 business days , while shipping to the USA and Middle East usually takes 4–6 days . For all other regions, delivery times are calculated individually at checkout.

Q: Are there any customs fees?

For B2B deliveries within the EU , a valid VAT ID allows for reverse charge , meaning no additional VAT is applied. For orders outside the EU , import duties and local taxes may apply according to the regulations of the destination country.

Q: What payment methods are available?

We accept bank transfers , PayPal , and Visa / MasterCard / AmEx payments via Stripe , including Apple Pay and Google Pay support. For corporate clients , custom payment terms can be arranged individually.

Q: Are online payments secure?

Yes — all transactions are protected by PCI DSS standards . PayPal provides buyer protection , while Stripe uses machine learning and advanced fraud prevention technologies to ensure maximum payment security.

Q: Can i return a product?

For online purchases within the EU , a 14-day right of withdrawal applies — but there are important exceptions . Products that are perishable , have a limited shelf life , or are sealed for hygiene or health protection cannot be returned if the seal is broken. Defective products are covered by warranty or exchange , while B2B return conditions may differ depending on the agreement.

What you are looking for?

Worldwide Delivery of Aesthetic Medicine Products — Europe, USA & Latin America

We collaborate with leading international logistics partners, ensuring reliable shipping and fast delivery of professional aesthetic products anywhere in the world.

DHL Express — A global express delivery network with full tracking and guaranteed delivery times. Specialized handling for medical and cosmetic products, including temperature-controlled shipping options.

TNT (FedEx) — A trusted corporate shipping partner. For region-specific delivery conditions, we recommend contacting your local FedEx office.

Regional Operators — In the Baltic region, we cooperate with Omniva and Itella SmartPOST for convenient parcel locker pickup or direct courier delivery to your door.

Delivery Times:

Europe (Express): 2–3 business days
North America & Middle East: 4–6 business days
Other regions: calculated individually

Quality Control:
Each shipment is packed with care according to the handling standards for aesthetic and cosmetic products. We monitor every stage of transit and provide a tracking number with real-time delivery updates.

Delivery costs and times may vary depending on destination — the exact shipping fee and timeframe are automatically calculated at checkout.

Secure Payment Options for Aesthetic Medicine Products

We offer safe and transparent payment methods to ensure convenience and data protection for every client.

Bank Transfer — Reliable payment directly to our corporate account. All bank details are automatically provided in your personal account after order confirmation.

PayPal — A trusted international payment system with buyer protection. Instantly pay via your PayPal account or linked card with no additional fees.

Credit/Debit Cards via Stripe — We accept Visa, MasterCard, and American Express, with full Apple Pay and Google Pay support. All transactions are secured under the PCI DSS standard, ensuring maximum protection of your payment data.

Custom Solutions — Alternative payment options are available for corporate clients and bulk orders. Contact your account manager or send a request via the contact form on our website to discuss details.

We guarantee full transparency of all transactions and compliance with international tax regulations. Our support team will help you choose the best payment option and assist with any questions related to your order.

Ask Us About Shipping and Payment

Not sure if we deliver to your country? Send us a message — we’ll provide details on available couriers, delivery times, and shipping costs, and help you choose the most convenient payment method (card / PayPal / bank transfer / VAT invoice).

FAQ

What are the delivery times by region?

Express delivery across Europe takes 2–4 business days, while shipping to the USA and Middle East usually takes 4–6 days.
For all other regions, delivery times are calculated individually at checkout.

Can i track my order?

Yes — all shipments include a tracking number that allows you to monitor your delivery through the courier’s website. You’ll also receive email notifications at each key stage of the shipping process.

Are there any customs fees?

For B2B deliveries within the EU, a valid VAT ID allows for reverse charge, meaning no additional VAT is applied.
For orders outside the EU, import duties and local taxes may apply according to the regulations of the destination country.

What payment methods are available?

We accept bank transfers, PayPal, and Visa / MasterCard / AmEx payments via Stripe, including Apple Pay and Google Pay support.
For corporate clients, custom payment terms can be arranged individually.

Are online payments secure?

Yes — all transactions are protected by PCI DSS standards.
PayPal provides buyer protection, while Stripe uses machine learning and advanced fraud prevention technologies to ensure maximum payment security.

Can i return a product?

For online purchases within the EU, a 14-day right of withdrawal applies — but there are important exceptions.
Products that are perishable, have a limited shelf life, or are sealed for hygiene or health protection cannot be returned if the seal is broken.
Defective products are covered by warranty or exchange, while B2B return conditions may differ depending on the agreement.